Accessibility statement for Hawk Valley Retreat & Cottages

We want everyone who visits the Hawk Valley Retreat & Cottages to feel welcome and find the experience rewarding.

Accessibility Details

Our property has the following accessibility features.

  • Grab bars alongside toilet in Fox Glen Cottage and Meadows Room.

Our property has the following potential barriers to accessibility.

  • Driveway and roads are gravel – not easily manageable for wheelchairs
  • No roll-in showers or transfer seats to tubs
  • No text telephone.
  • No grab bars alongside toilets (except Fox Glen Cottage and Meadows Room).
  • No audio and visual emergency warning devices
  • No wide guest room and bathroom doorways.
  • No braille exits or other labels.
  • No short-stature accessibility kit available.
  • No wheelchair accessible public entrance, lobby, or bathrooms.

Website Accessibility

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Hawk Valley Retreat & Cottages website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Hawk Valley Retreat & Cottages. Please let us know if you encounter accessibility barriers on Hawk Valley Retreat & Cottages:

  • email us at innkeepers@hawkvalleyretreat.com
  • call us on 815-777-4100
  • mail us at 2752 W. Cording Rd. Galena, Illinois 61036

We try to respond to feedback within 7 business days.

Technical specifications

Accessibility of Hawk Valley Retreat & Cottages relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Hawk Valley Retreat & Cottages:

  1. Image Slideshows Headers: Uploaded images may not have text alternatives as images in the slideshow may be converted to a format that does not provide alt text.
  2. PDF files linked from or embedded on the site may not be properly tagged and structured for accessibility to meet the PDF/UA (Universal Accessibility) compliance guidelines.

Assessment approach

The development team assessed the accessibility of Hawk Valley Retreat & Cottages by Self-evaluation using the following tools:

Date

This statement was created on 9 Mar 2023